IT Support & Solutions: About Freeman Solutions

IT Specialists

We work with a wide range orginizations, and we understand that hiring an in-house IT department is expensive! But, you should never fly solo. That’s why our nationwide remote IT services allow us to be present whenever you need us, with a personal IT Consultant and certified tech backing you up 24/7. Our techs are some of the best in the industry with years of experience just a click away.

Over the years we’ve built our business on long-term relationships with our clients. To us, it starts with truly understanding your specific needs and challenges and then offering a solution that will positively impact your business.

"We Hate 'Fast Food IT'

Fast food is quick, unhealthy, and tastes great in the moment…but it leaves you unsatisfied. Many IT companies operate on your short-term impulses of fast, while sacrificing quality. We’re different. At Freeman Solutions®, we take the time, care, and effort to make sure that every aspect of your project is ready, tested, and working for you.

Take-away: We know you really crave top performance and reliability, and that’s on our menu everyday!

"We Won't Send an Ambulance for a Hangnail"

Over-reaction can be costly! Many business owners pay top dollar for what feels like an emergency for services that can be done in just a few days. Yet, some IT companies are quick to charge clients “emergency rates” without first asking “is this a real emergency?” We always ask you to decide if we should send out the cavalry on the same day!

Take-away: You decide if you want to initiate an emergency response or create a support ticket with status updates.

"We'll Pack Your Parachute Right"

When you skydive, you have to trust the person who packed your parachute…or it’s lights out. Well, we feel the same about IT – you have to have a professional technician giving you sound advice, not a sales pitch. Many IT companies are nothing more than salespeople who get paid to push products. Not us! You get unbiased advice to make the best decisions for your business.

Take-away: Your best interest is our only concern in every recommendation we give and every service we perform.